Closed Business - Universal City

My cookies i got last Sunday were so good I would totally go back cookies taste it fresh and staff was so nice

The cookies weren't as fresh as I thought they would be. They were also slim on selections but it was about 5PM when I was there.

Ordered a cookie cake online for a birthday a few days prior. The cake was ready by the requested pickup time. The staff were very friendly and were able to hand me the cookie cake right away. The cookie cake was decorated just as requested and the cake tasted fresh like it was made that day. Highly recommend this location. They also have delicious coffee and other baked goods as well.

Nestle should be ashamed of this horrid representation of their product. The staff is more concerned with their cell phones than doing their job. I waited to purchase cookies for almost 5 minutes (no other customer in front of me) and then was told they weren’t selling cookies until later in the day. A full counter display and refusing to sell anything?!? Are you kidding me?!? So I sent an email to their corporate and it was completely ignored. Sign of the times I guess.

Sweet treats were great. Staff was less than friendly and seemed very put upon. My daughter thanked her twice for our order and the rep didn't even acknowledge.