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Írjon visszajelzéstI had a terrible experience at this location. I visited on May 21, 2022, at 10:30 AM after placing a mobile order, and I ended up waiting for 15 minutes. They completely ignored the mobile orders and were rude when I asked about mine. The clerk then told someone else to prepare it, but by the time I received my order, it wasn't even hot. I ended up throwing away the coffee and leaving. I’ve noticed that the quality of coffee and service has declined at various locations from Philadelphia to North Carolina. Come on, Starbucks, you need to improve!
This Starbucks has really declined lately. I'm not sure what happened, but my drinks have been quite disappointing. It happens from time to time, but today I ordered oatmeal with a splash of heavy cream, and I'm almost certain the oatmeal wasn't cooked at all. They just poured heavy cream over the raw oats, and it was cold—it's frustrating. Update: Today was better! Things seem to be improving.
I ordered an iced green tea this morning, and it's so watered down that it just tastes like plain water.
I always had great experience at Bryn Mawr?s Starbucks, but this was the dirtiest Starbucks I have been to. Their was cluster all of the floor. The barista made my drink and held the drink from the lid. Her hands were all over on the opening of the lid from which I am supposed to be drinking she did same with previous customer). That?s very unhygienic especially during Covid and other infectious diseases. I am not coming back and this place needs to take public health and cleanliness seriously and properly train their employees.
I was the only person standing in line at the register and waited for 10 minutes as 6 baristas continued running around. Nobody greeted me, told me they would be with me, not one hello, nothing! Everyone had there back turned to the customers. This is not the Starbucks brand I remember working for, this would've been unacceptable when I was working for Starbucks. The whole Friday morning shift all need better customer service training or just a brand new manager. Worse service ever.
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