Sweet Basil - Vail

Sweet Basil had inconsistent reviews and it is easy to see why. The Octopus ragu is an excellent appetizer but the main dishes pale in comparison. Surf and Turf and the red snapper are solid but unspectacular. A breaded pepper with some shrimps inside is a strange addition to a plate with a well-cooked but otherwise unimpressive piece of steak. Red snapper is also well cooked but the addition to the dish such as the coconut sauce is quite bland. Most importantly, no effort is made to welcome you in well enough, service is slow and inattentive. Having to walk across the restaraunt to get assistance is unacceptable. You come out thirsty and slightly frustrated, especially when most of the cafes and restaurants in Vail don’t have that issue. For a “Michelin recommended” restaraunt, it’s a slight disappointment but the service is the major issue.

Came in to get a celiac meal to go. They said they would do it. I waited over 20 min for them to come back and tell me that a group just came in and we will no longer be able to accommodate my meal. Poor management customer service.

I had the loveliest birthday dinner here! Our server, Andy, was attentive, kind, and had the best suggestions. Every selection was incredible, and my husband and I were delighted with each sip and bite! 15/10 would recommend :

If your surf and turf includes a green pepper instead of a lobster tail you deserve a 1 star review. I had to go get fast food afterwards because I was still hungry.

Excellent lunch and service. Pleasant host who seated us.