Tim Horton - Val-David

Truly the worst Tim Horton's in the world. It's dirty, the service is slow, the experience is like super depressing.

I have lived in Val David for years and I have never had an experience like today! Samantha, serves me at the drive-thru and gives me my coffee but I don't give me my timbit box, I then tell her before she closes her window, that she forgot my timbits, she leaves and comes back only 5 minutes later late, telling me word for word; what's wrong, what's your problem!Very poor customer service!!

Young lady who help me did not seem very happy to take my order. It was quite a few items but I waited patiently and politely. Said my pls and thank yous . I don't speak French but tried to say thank you in french with a smile. Her mannerism just seemed like she was irriated. When I came back to order another item for my son. She handed it to me like she was angry and said Have a nice day with a sarcastic tone. I said i was ready to pay. She didnt even let me pay and just said Have a nice day again and stared at me. It was a very weird experience. I've been to many countries that don't speak english and have never had this happen to me. I always try to be polite as I am aware I am a visitor.I was at the cafe for about 40 mins and have noticed she's nice to some customers and rude to others. One of our soup we ordered was only a little half way filled. We wanted to order more coffee to go, but didn't bother due to her attitude.Another young lady who made our food, prepared it well and portions were good. Thank you so much.

Like many places nowadays understaffed. Make your coffee at home and bring a thermos.

The toilets are disgusting! Worse than in town.