Red Robin Gourmet Burgers And Brews

Easy experience. Didn't wait long, ordered my food ahead of time picked up to go.

I understand this is a family restaurant, it's just really hard to eat when a young child is SCREAMING right next to you. This place always has great burgers and fries. Not always real clean and service is a little slow but I do go back for the food. Servers are always nice. Just looks like it needs a good clean over.

Had to wait to be seated, no big deal, not really a long wait, but we did have 9 people. A few flaws in service that should not have happened, like coffee being served cold and leaking creamers dropped on the table. Sprite without the Sprite, that one is a bit tricky to see. Drinks weren't all given to our table at the same time yet the server had a drink for another table with our order. But at least the food was warm and delicious, so not a total loss. The staff did seam a bit rushed. Overall it was a good night with family.

Terrible service.. Server came once the entire time. They tried to charge us for an extra meal we never ordered. Waited at the table for 20 minutes for her to show back up. Went to the front and asked for them to take off the meal so we could pay. They said we had to wait for the server at the table. Waited at the table for another 20 minutes for her to show up and take it off. No refills on the fries. Supposed to be happy hour on the drinks they charged us full price. If your looking for over priced bad mall food with the worst service known. This is definitely your place to eat.

We used to like Red Robin's I feel they are not as great as they used to be. Fries weren't hot food was horrible. Water was horrendous. I ordered water with my meal the water tasted like a bunch of chemicals in it. And sad part my server knew and didn't tell me anything until I complained. (If you wouldn't eat or drink it then don't serve it). I ordered the clucks and fries and the chicken strips were horrible tasted like burger King chicken nuggets hard and non flavorful. Ranch couldn't save it. My kids love cheeseburgers they didn't eat it. And they always eat when we come here. The bottomless fries that were coming out were cold. And many different servers coming to the table. Wasn't worth my money.