Thracian Princess - Vratsa

Good place for chat and drink. Kinda fancy kinda not Some decent snacks are available. Overall nice place.

There was a waitress who was a screaming at her customers. This is unacceptable. The same woman said what 's the hurry? to some people who were ready to order. I am shocked that these kind of people are allowed to work in customer service jobs. We had a lovely waitress that tried her best to ensure we have a good time but I simply cannot give the restaurant a good review after what I heard. The owners should see this and take action if they want returning customers because I know for sure I 'm not going back to that place. In terms of food it was decent but recommendation, do not get the shrimp

A terrible service and rude attitude waitress Silvia. When she was requested to attend to our table by one of her colleagues, her response was This is not a dairy factory . After being addressed about her service, instead of apologizing she spiked our hot drinks, and did not even hesitate doing so even though we were with very small kids. Needless to say we will be doing the lab report and will be taking the matter to the authorities. Such people should not be working in customer service and should not be allowed near food, people or even animals. My sincere advice is to avoid visiting the place altogether and keep yourself safe.

Мястото е приятно и храната е на прилично ниво, но в по натоварени дни обслужването е ужасно, а персоналът груб и некомпетентен. Настаняват те на мръсни и неотсервирани маси, сервитьорите те подминават надменно, чака се ужасно дълго за прости поръчки като паста или дори десерт от витрината. Изключително лоша работна организация, която прави преживяването неприятно и оставя усещане на недоволство у клиента.

Много лошо обслужване! Food: 1 Service: 1 Atmosphere: 1