Moe's Southwest Grill - Wallingford

I was extremely disappointed with my experience at this restaurant. My burrito was not rolled properly and was folded in half like a taco. I also received only a few chips with no salsa, despite requesting red salsa. I have been a customer since the opening of this place, but the quality has deteriorated so much that I will now be going to Chipotle instead. As someone who also runs a business, I understand the challenges of finding good staff, but every person who eats a burrito knows that they should be rolled and folded properly, not just thrown haphazardly into foil. For $18, I expected a delicious masterpiece, but instead received something inedible. This experience was so disappointing that I felt compelled to write my first ever review.

Do not count them to get the Monday burrito special, unless they have an app. had a girl let me wait while she put the dinge away. then some of the foods were not ready yet and when I got to the end of the counter I found, unless I had the app I could not get the Monday special. the sad thing was that there was a big smile on her face, I don't think she likes to work with the public.

This situation is terrible. I don't understand how people can mess up an online order. the articles are written down and they just have to go down a list and how do they run out of ground bark? I understand that there is a problem of the supply chain, but if I can still buy it without problems in the load, then I don't see how it can be a problem there. even if they send my online order to them in a plate with aluminum foil, they can at least name them that are because once they discover all see the same.

Chips were extremely stable, we hardly ate anything. the steak was super chewing, almost unusable. they were made of a lot of things, including bowls and bags. this place falls apart.

Moe 's has good food. It 's served up quick, hot, to your specifications. You ALWAYS get FRESH tortillas chips, Self serve drinks, my favorite is the "Moe- Rita selection...(they were out this visit ?)Would recommend.