Carluccio's - Wandsworth

A Selling point of this branch in Spiatlfields is the non central location still attracts locals and the business district but less so tourists and hence less chance of unbooked tables This place should have scored close to top marks where it not for the price per portion is exorbitant repeatedly returned cold food ancora e ancora no ambience of italian cooking in the dishes A themed restaurant serving unturned food...safari!

Three of us went to this restaurant for tea. We waited at the bar to be seated, but it took a while for the staff to realize we were there. There was only one other table occupied, so we were shown to the one next to them. We decided to sit elsewhere. Eventually, a waitress came to take our order. We mentioned that we wanted to order a cake as well, but were left to choose on our own without anyone to assist us. I ordered a fresh mint tea, but was disappointed to find only a small amount of mint in it. Overall, it was a very unpleasant experience and we will not be returning to this restaurant. Quite disappointing.

The food was delicious. The sirlon steak was amazing!!! The service was friendly. I had a very nice time!!!

This had always been a good branch of the chain but our last couple of visits had disappointed and I think we’ve visited for the last time. Friendly staff can’t offset poor food and whilst the lasagna is always a reliable choice the pork sausage pasta was bland, with lukewarm stuck together pasta. The passion fruit meringue dessert was inedible and whilst it was taken off the bill our memento of the evening is a receipt that says “cream off” next to the refunded dessert.

Having had a very poor experience a few months ago with a breakfast meeting, I thought I owed it one more chance. A mistake. We should have taken note that there were very few people in the restaurant (this place used to be really busy, even early morning). So breakfast with a colleague this morning in the restaurant was simply dreadful. It began with a waitress who seemed unable to understand the request for two 4 minute, soft boiled eggs. Granted that they were not on the menu but poached eggs were. The waitress said she would check and returned to say that they could only do seven minutes? At that point we gave up on the boiled eggs and my colleague chose the same as me. Poached eggs with avocado on toast. The dishes arrived. The poached eggs had clearly not been drained properly as the bread was sodden and tasted of vinegar water. The waitress was asked by my colleague for some other toasted bread with butter. An untoasted slice of bread with no butter duly followed! The waitresses spent the entire time we were there chatting to themselves by one of the tills. Three requests for the bill finally resulted in it arriving. This chain is in serious risk of heading in the same direction as one of its notable competitors. It used to be dependable with informed and engaging personnel but appears to have been in steep decline for some time.