Pizza Hut - Watauga

First let me say I love Pizza Hut pizza. I still buy it when I am out of town. This store is close to our house. The pizza was still not here after 2 hours and no one would answer the phone after multiple attempts. The store charged our credit card and never delivered the pizza. I went to the store the next afternoon and they gave me a credit but didn 't credit the tip. I didn 't put a tip on there. I tried to get the owners name. They wouldn 't give it to me. I called the Regional Manager and left a message but never got a call back. I don 't understand running a business this way. Do not buy from them.

Had an issue with my delivery. Long story. Pizza tasted great, as always. But I'm genuinely curious why Pizza Hut no longer cuts the pizza into slices. We used to order pizza from parks as a surprise for the kids. But if we want it cut into slices we have to order from a different pizza company. I understand times are hard, but when you're spending $50 on a small amount of pizza, is it too much to ask to just cut it a tiny bit? No one carries a spare pizza cutter in their pocket just in case. Ordered again. The pizza was dry and mostly crust. I would edit this review if someone made it right, but at this point I just no longer have an faith in Pizza Hut anymore to get it right, and the pizza is way too expensive to be so awful.

They need to pay better attention to the receipts. When a receipt says 3 garlic cups they need to actually be present. When the customer ask the driver to go get them instead of being in a bad mood about it he needs to own up to the mistake and just do it as quick as possible not 45 min later.

Even though it was a holiday waiting time was reasonable. Pizza was hot and good

If I could give this place 0 stars I would. I ordered my pizza at 10:32pm and I NEVER GOT MY PIZZA. It's 12:03 am and still nothing not even a phone call or email.