Panera Bread - Watertown

Ordered here to go about 1 month back. Received 2 small cold Mac and cheeses plus wasn't given the brownie and extra bread I paid for. Reached out to customer support who offered me just a $5 coupon for $10+ of failures on their end.

Very good experience every time I go. Delicious food. Staff are hard working and kind. I had the best heart cookie...a real treat. I enjoy the Flatbreads, and my son likes the grilled cheese. I like the atmosphere, it's a nice spot to get away from theworld for awhile.

Called for take out, it took way too long then they didn't have the order when we got there. The food was thrown together and missing key ingredients....

I ordered a loaf of bread and latte with my friend and it took more than 20 minutes it was one person to take the orders and he had no help another...

I just had a terrible experience getting my sandwich at Panera in Watertown. My order took over twenty minutes. I specified no onions and I got...