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Visszajelzés
Írjon visszajelzéstI recently dined at a cozy, homey restaurant and enjoyed delicious, homemade dishes. It had been a while since my wife and I had a meal that was as tasty as this in an Asian restaurant, as we are used to eating frozen, store-bought food at home. The restaurant could use a fresh coat of paint in the dining area and restroom, but overall, I had a great experience and will definitely return and recommend it to others.
I would like to share my recent experience at this restaurant in order to prevent others from facing the same frustrating situation as a customer. I attempted to make a reservation by contacting the restaurant via phone after visiting their website. However, on Friday, 14/11/2014 at 12:15, there was no answer and a voicemail service was offered. I called again on Monday, 17/11/2014 at 13:30 with no response. The following day at 18:05, still no answer. I left a message on the voicemail and also sent a booking email. Despite my efforts, there was no confirmation response by Wednesday, 19/11/2014. I tried calling again at 12:30, but still no answer. After sending another email to a different address listed on the website, I finally received a response from someone who I believe was the boss (currently abroad). He asked me to make the reservation by phone and suggested that I ask the restaurant to call me back. However, after calling the restaurant again on Wednesday night at 20:30, they claimed to have no record of my reservation and asked if they could call back in 10 minutes, even though I had provided my personal number when I initially contacted them. After waiting 45 minutes without any communication, I called them again only to be told that they did not receive my reservation and that they were fully booked. It is puzzling how they obtained my professional number if they did not have my reservation details.
I own a home-made restaurant, I had the pleasure of eating homemade prepared products and eating well, it's been a long time since my wife and I haven't even had to eat as well in an Asian restaurant or we've been accustomed to eating industrial frozen foods alone flat, the restaurant room and the toilet will deserve a painting to refresh it I'll come back with pleasure and advice
I would like to inform you of the situation that I just lived. This can allow you not to live the same adventure that I feel frustrating like a client. I wanted to test this restaurant, so I decided to contact him by phone after consulting their website. Friday without answer, a belgacom path offers me to leave a message, which I don't know. Monday without answer, Tuesday without answer, I leave a message on the machine to answer and send a booking email at the same time. Wednesday, no answer, I call the restaurant without answer. I send a new email to another address on the site. very quickly I receive an answer from someone I think I’m the boss (on a trip abroad) who asks me to book by phone, after explaining the situation to him, he tells me to ask the restaurant to remind me. Wednesday night without news, I call this time a person answers and informs me not to have a reservation to my name and asks me if they can call back in the min. giving me my professional number, while I called them from home. Wednesday evening, a few minutes later, without news from the restaurant, I'll call you back. Here is the answer: we did not receive your reservation and it is complete. It's with my professional number that I left a booking message, how they got it if it's on my booking.
I wish to inform you of the situation that I have just lived. This may allow you not to live the same adventure I feel frustrating as a client. I wanted to test this restaurant, so I decided to contact him by phone after consulting their website. Friday at no answer, a "Belgacom" path offers me to leave a message, which I do not. Monday at no answer, Tuesday at no answer, I leave a message on the answering machine and send a booking email at the same time. Wednesday without a confirmation answer, I call to the restaurant at always no answer. I am sending a new email to another address on the site. very quickly I receive a response from someone I think I’m the boss (on a trip abroad) who asks me to book by phone, after explaining the situation to him, he tells me to ask the restaurant to call me back. Wednesday night without news, I call this time a person responds and informs me not to have a reservation to my name and asks me if they can call back in the min. by giving me my professional number, while I called them from my home. Wednesday evening, minutes later, without news from the restaurant, I remind you this one. Here is the answer: we did not receive your reservation and it is complete. It was with my professional number that I left a booking message, how did they get it if it’s on my booking...