Dairy Queen Grill Chill - Web site:

I had a terrible experience at this location on truscott drive, the service was at best fair due to the owner making the cashier do other things rather then taking my order, i can’t complain about the ice cream as it was good but customer service needs a big improvement if they want returning customers, I definitely wont be returning back even though i live close by it, i will go to the one on lakeshore and clarckson for a way better customer service !

They have an 8 year old kid working here, that's not even

Went into this Dairy Queen today, and was charged to used the bathroom… what kind of nonsense is that

Staff here are always nice and friendly. Food is always timely and good.

Ordered a birthday ice cream cake 4 days ago, to be picked up at 12 pm today. Arrived at 12:10 and there was a sign that the store was closed for the day due to a water main issue. No one contacted me to let me know the store was going to be closed. Wasted time and a bus fare, too late to order from somewhere else and ended up with no birthday cake.Also, had a previous issue when they served us sour ice cream and when I requested a refund, the manager/owner dug into the trash can and gave me an expired coupon. Don't plan on ordering from here again.