Caffe Nero - West Berkshire

Went for a coffee in neros 11am this morning , Waiting in the que for ages,as there was only one young lad serving ,,wkilse two other staff members were hiding elsewhere . Not the boys fault he tried his best on his own. I've said it before and I'll say it again,while the cafe Nero boss is on his boat sailing around the world having the life of Reilly,he should be putting customers before profits. Get more staff that actually do their job correctly

If you like a dirty rundown coffee shop which serves your drink hotter than the sun then this is the place for you. Nice staff but the place should likely be shut down, filthy and partly feels like a building site…

Coffee was nice and the guy behind the bar was friendly. He wasn't listening properly though and used the wrong milk Because he was lovely I didn't actually mind too much

Has potential to create an enjoyable ambience but unfortunately fails. Scruffy feel and disjointed seating arrangements which fail to meet the standards offered by Nero in Bath and Bristol. Do like their coffee however but better ambience available in cafes close by.

We visit on Thursdays, we have a grandson of 3 years and Nero is the only cafe that has a few toys for the children to play with. The coffee is fabulous...the cakes are great....the staff are first class.