P.f. Chang's West Chester

The waitress appeared to be having a rough night - she was cold and inattentive. The food took a long time to come out, and after waiting for an hour, I had to inquire about the status of our order. I believe it would have been more professional for them to inform us that the kitchen was backed up with orders.

The food was mediocre and overpriced. Our server was attentive for the most part, but the kitchen was extremely slow. We waited over an hour for our food. It would have been helpful if the management had informed us before seating us that it would be a two-hour dining experience. We would have made different arrangements.

I hadn't visited this restaurant in a few years. The lettuce wraps were still delicious and I really enjoyed the spicy chicken dish.

Try the Kung Pao Chicken. Service was great once we were seated and server finally got to us.

Over one hour to receive our appetizers and total dinner over 90 minutes. Kitchen was very backed up. Table of four next to us got fed up and left after an hour. Not a good experience. Do yourself a favor and hire one person to clear the tables. Had to have been 4 or more dirty tables. Will not return for a while. You have become a carry out store and in house dining has become an after thought. Very good food but not worth the very long wait.