P.f. Chang's West Chester

Eating is always exceptional and the service is excellent. we enjoy eating at pchang very much. it is always a pleasant evening.

We were disappointed that we had to wait 25 minutes on our table, although we had a reservation. we also came specifically to have something sushi, but when the order was said they were from sushi. we instead ordered pad thai and were told again that they were noodle out pad thai. a kind of bummer of a night.

It took well over an hour to get our food. Drinks were wrong, and they took them back to get the right ones. One persons food came out well after everyone else. It was just not a good experience and no manager to be found?

Have been to this location many times. But, this experience was the worst. The wine tasting took far to long, the server was ignoring us, was talking excessively with the couple down the bar. The food was only average this time. My wife ordered a simple hamburger done med. but was done well. Return it and they brought out another even more well done. They did fix the check, but disappointed overall.

I had a reservation for 7 PM, but we didn't get served until 7:45. Our server, Kanada, was wonderful, but it seemed the restaurant had overbooked their reservations, resulting in a long wait for many people.