Dunkin' - West New York

They serve the best coffee just the way I like it, and the customer service is outstanding!

I have had my orders messed up far too often lately. I had to return three times in one day to fix the mistakes. The staff attributed the errors to new employees, but they still couldn't get my order right the first time. I've been a loyal customer for years, but I'm reconsidering whether to continue coming here. They really need to improve.

This place is terrible. The new staff don’t know how to take a simple coffee order. Where is the manager? The pumpkin item I ordered was as hard as a rock, and the bagel with cream cheese had barely any cream cheese on it at all. Something needs to be done about this restaurant. I will definitely be taking my business elsewhere.

Coffee garbage I ask for Coffee with ice and the lady give me frozen coffee and she's leafing because I'm crazy she saying is same thing is cold she start screaming at me when I say change because I don't want that coffee. The bagel is good but creamcheese taste weird like is expired! 2. Is big line there and only 1 guy taking care of people 1 leady who making food and coffeeand other lady playing on the phone they have 2 machines for money and 2 computers The not wearing properly the mask the ladywho prepare food touch phone garbage can and food They need to have INSPECTION BECAUSE HOW THEY WORK TRIBBLE!!! FAIR 2 LADY ANDLEAVE THE GUY COFFEE GARBAGE!

This people needs to be trained properly. Using gloves means nothing if you don't fallow safety rules Especially in covid 19 This review is for July/12/2021 6:5pm Whe I told them to cancel my order and give me my money back they didn't know what todo and then told them to keep the money and they didn't have to make my order because I was not going to eat it And said that Iwas going to leave a bad review they Just laugh