Bertucci's Italian - WESTBOROUGH

Had a late lunch on throwback price special waiter was attentive eating was hot and tasty would definitely enjoy another meal again.

We go out of our way to find a Bertuccis, and this one turned out as good as expected. We were there later in the evening, so not terribly busy. Service and food were very good.

Sat down at 630PM, got water and bread at 645PM, placed our order around 650PM. At 715 we were told our food was still cooking. We ordered salads. It was not busy and people seated after us were eating their orders.

Eaten here before. Also we’re a member of their E-Club. We’d left a large high school graduation award ceremony to then dine. Trip Advisor states they’re open until 10pm. Arrived 9:03pm. People at a good number of tables. A host rushes up to us telling us they are closed, closed at 9:00pm. Explained TripAdvisor states open till 10 PM, and could we please just get a table since it was only three minutes after. Host said, let me get a manager. Manager comes forth to tell us they would not take us. She didn’t seem to care to accommodate us despite the number of people in the dining and what we just mentioned. Most restaurants with decency would understand given the circumstances, but they failed. We will never eat there again.

Order the Bertucci's sampler and the Foccacia bread was as hard as a brick. I asked for a replacement and was told they are prepared that way'. They were inedible. Getting consistently good food is an issue with the Bertucci's chain.