Palm Court At The Carltun - Westbury

Shame on you for cancelling my wedding 6 months out. Absolutely disgusting.

Went for Mother’s Day brunch. It was so disappointing from the food to the service. I understand now why they require you to prepay and add the tip and tax. The staff would have had minimal tip. The food was cold, some of the desserts were still frozen. When it was served the girl served it from the serving dish to her hand to the plate. Even though she had gloves on…come on. Honestly, not knocking McDonald’s, but would have been a better alternative. So much more to say… but you get the picture. Save your money!!

It’s too bad they are closing and everything was sold the other day. It looked like a nice place. I wish I knew about this place before it closed.

Went there for a wedding reception. Several times (3! I was served a drink in filthy glasses. Everything from greasy to covered in lipstick. No way they were washed at all.Someone broke a glass. Even after I informed the waitstaff it wasn't cleaned up until after the end of the event.Do your event elsewhere.

Always very nice. Service was slow- not being mean- coffee and dessert didn't come out until the evening was over!! Maybe short-staffed?? The staff were nice-again, not being mean, but last year it was better.