Popeyes Louisiana Kitchen - Westland

I don't know why or how this popeyes is open. do not open up in time, because the employees seem to be able to get there in time. they have no dining doors open, they have to go through the way. at least polite enough to post closed at the door of the dining room. covid is everywhere, open the dining room. they never have chicken or nuggets. again look popeyes. I'm going out and going to Chick-fil-A. and not 45 minutes waiting for an order and standing in the line.

Every time I go, this location is either out of spicy chicken or out of sides. And I've tried many, many times. The kids working there are sarcastic. I don't understand why managers let a business be run this way. I'm going to have to learn to make my own gravy, because this place is just a frustration. Today I ordered online around 6pm... way in advance of closing. (I start treatment again tomorrow and mashed potatoes and gravy is one of the only foods I can hold down). So I ordered 2 sides of mp&g with my 3 piece dinner. 3 pieces of chicken, 1 biscuit, 2 small sides and I paid just over $20 with delivery and tip. Which would have been fine, except the mashed potatoes were plain. No gravy anywhere. Nobody bothered to call and tell me they were out of gravy yet again. And when I repeatedly tried to call the store to complain, nobody answered. I ordered delivery because I don't feel well. So I had to go there. By the time I got all the way to the store, which I paid NOT to do, I was mad. The first thing I said was I need a manager. The manager saw me and said she'd be right with me. I was fine with that, she was obviously busy. Until a tall, teenage, male cashier with braids thought he'd be a funny guy and repeatedly ask me what I need when I told him I want to wait for the manager. I really miss Popeyes in Nevada. Run SO VERY MUCH BETTER!

Extremely slow service. We went in to order and eat. But they told us that it will be a lot faster if we go through drive through. So we did that, and it still took more time than what dine in restaurant would take. How is this fastfood ? On top, the person taking the order was extremely rude. Was not at all interested in taking order or keeping the line moving. We were in middle of order and the guy stopped responding. After trying to get his attention few times, we drove up to window without ordering the full order. And the guy played like nothing happened. On top of that, of course they got the order wrong. This place sucks...

Completely incompetent staff. Ordered two spicy sandwich combos and a five piece tender dinner. One sandwich had NO CHICKEN!!! My five piece tender dinner was actually a three piece and didn?t get my sauces either. This location is useless. Don?t waste your time. You?ll sit in the drive through for forty five minutes just for your food to be cold and incorrect. Corporate should shut this location down. Pathetic.

Waited in line 35 minutes drive through. Took them 7 minutes to take my order when I get up to the box. There was only one car ahead of me at that point waiting for his food. Had my order wrong. When I got home I got two wings and a thigh for my three piece meal the wings had hardly any meat whatsoever on them. I will not be going back there. Worst Popeyes I have ever been to. This is what my food look like. The wing was not cleaned all the way. There was a large piece of breading in there that wasn't attached to anything I don't know if they thought that that was a piece of my chicken or not.