Kfc Sunderland Thomsen Retail Park

I bought 14 piece chicken bargain bucket but was only given 6 pieces. I went back to complain and was given 14 drumsticks and chips covered in pepper without asking! Completely unacceptable and will not be going there again. Service: Take out Meal type: Dinner Price per person: £20–30

Slow service and toilets were a mess Service: Dine in Meal type: Lunch Service: 1

Around a £50 order, food took over an hour and a half to arrive. Upon arrival food was stone cold and our 2L drink was missing, therefor we have wasted money and we tried to ring to ask for it back and they refused to pick the phone up. Poor service and poor quality, waste of money and time. Service: Take out Price per person: £40–50 Food: 1 Service: 1 Atmosphere: 1

Nice refurbished KFC, with screen ordering system and collection, good well cooked food, Only thing letting it down was the toilets were really dirty, but then it could have happened between staff checks. Food: 4 Service: 4 Atmosphere: 4

Horrible food and even worse staff. Avoid. Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 1 Service: 1 Atmosphere: 1