Dunkin' - Willow Springs

The restaurant could use a better manager. After waiting over 10 minutes, my food was ready but served cold. The manager never came to check on me; she just left!

The service is quite quick, and the staff is excellent. However, the drive-thru speaker can sometimes be unclear.

I need to be careful when ordering multiple drinks here. I often stop by before heading to work, and I consistently encounter issues when trying to order more than one drink. I really hope they find a solution to this problem soon.

So the dunkin is in speedway which gives you access to a washroom ???? Nevertheless, there were two workers at dunkin who actually didn't make one worker. Meaning, there were two persons working at a one person speed. Moreover, the level of customerservice is low and the wait time for the meal is extensive. Additionally, you can't see how they make the food and all the guydid was exchange dialoque with his colleague using profanity over the meal.

Used to be good, but now cant get an order correct. Every time we order something is missing or we have completely different items. Ask for decaf get normal coffee, ask for a bagel get a croissant. Tried to charge me $70 for a $30 order the other day.