Kfc - Windsor

Typical KFC, on a busy corner.It was nice and clean, online order was on time.Cashier was pleasant and had the order ready.There is free parking lot.No issues.

Phone number gives me a bad connection, asking me for a code. I ordered online, was not delivered, and there was no way to contact them. Since they use uber or doordash to deliver for them, no way to know if it was delivered or not. Bad customer services.

Slowest drive through in the city. On my last visit I waited 45 minutes to get through drive through only for them to forget my gravy. There were less than 5 vehicles ahead of me. I chalked it up to them being new and gave them a second chance. This time they told me 8 minutes for my chicken to pull around and it’s taken 20 minutes without food in sight despite many people coming in and out in the mean time.

Placed an order online and waited over 2 hours for the food and nothing was delivered, tried to call the store multiple times and no one knows how to answer the phone either another 30 minutes go by and had to call customer support due to no one answering and no food showing up either very disappointing.

I placed an order online, because I don’t want waiting too much time. The app showed preparation time is 15 mins. The staff told me I had to wait another 12 mins. In fact, I had to wait more than 30 mins after I arrived. Even slower than customers placed the order in store.