Northwoods Grille - WISCONSIN DELLS

Never have I ever been treated with such disrespect in all my days. Went in for dinner 45 minutes after hostess seated us still no server. A large group came in and were waited on right away. No one even acknowledged the 2 of setting there. No drink order no food we left...

Great place, the bar manager rich is the best! Great food and drinks!! Great place to watch the game!

This is the third time we were there and it is my last. I kept thinking things would change but it didn't. Went for fish tonight. We waited longer than we should have for fish, 40 minutes. I had ordered the broiled fish. The first batch was luke warm and tough. The waitress said she would bring some more but that took a really long time also. When it came it to was cold and mushy like it had been boiled not broiled. Everyone else at the table said there food was cold also. I had really hoped the food would have changed for the better but it had not. The families I was with said they wouldn't return.

We went to Spring Brook for their Friday Fish Fry. We have been there many times. The reason why we went was for their salted caramel roll. When we received our meal the salted caramel roll had no caramel in it and was tasteless. I asked to speak to a manager telling him that they should not ever have changed the recipe. He claims that it was never changed and they've always been that way. Which is absolutely absurd because I know the difference between a regular roll and a roll with caramel in it. Instead of offering a discount he asked me if there was anything we wanted for free I said no. He could see that I was visibly upset. A good manager would have offered a discount even if the customer did not ask for one

We decided to drop in to Spring Brook Sports Bar and walked into a packed restaurant. But alas, Anne was not only our host, our waitress, but also our savior. She initially warned us that the food may be delayed due to a significant crowd but we came as a group of 7 guys and were in no rush whatsoever. Ironically, and likely due to the overwhelming amount of patrons present she also became our server, and our trusted confidant. Neither she, nor I or my group had any idea of what was in store this particular night. This place was bonkers. A fraternity formal, coupled with some kind of 14 year old girl convention, plus karaoke turned what we thought would be a chill beer man session into a shrilly scream festival. Yes, the stage was set for pure mayhem. Regardless, Anne handled us with poise, confidence, and utmost regard. The beer was crazy cold, the food was fantastic, and Anne kicked ass. Hats off Anne you're doing it right!