Rainbow Takeaway - Worcester

Ordered by takeaway with the girl at the desk at 5:50, popped to chip shop and came back and asked if my order was ready, she said no, which was fine. 10 mins later, she says someone else has taken your order and laughs!!!!! Not good customer service skills at all. She then said they could remake it, but didn’t know our order so I had to tell it again, 20 mins wait, check where our order is, it will be 5 mins at 6:45, we finally left with our Chinese!! Would not return!!! And my mum found a hair in her Cantonese chicken!!! Ruined our evening and customer service zero!!!

I’ve been using the since the 1980’s, every single time the food has been great. They’ve never got my order wrong and it’s always hot and very tasty. It’s a special advent for our family to have a Chinese meal and I’ve tried everyone in Worcester and my favourite is the Rainbow. The service is fabulous and our customer expectations have never been let down. Keep the good work up!

Beef tough, chicken in sweet and sour gristly, peppers completely raw, duck for the pancakes totally dry....local foxes ate well...not returning.

I have been cooking fried rice for 23 years, what i received was unbelievably disgusting, stodgy dripping with fat and clumped? Now the pork balls were actually the same size as popcorn chicken? i would like to make a suggestion and have them renamed gristle lumps and it was all topped off with sweet and sour sauce which had the same consistency of water, WTF! £8.50? what a hilariously bad joke. Anyway, to many people including friends have reported bad experiences with this place after it was refurbished and taken over. IT NEEDS SHUTTING DOWN. Avoid at all costs.

It all started with the strangest service with a girl taking our order then leaving without returning. Then the sound of microwaves being used began in the kitchen. The Yuk Sung we threw out without eating as it was absolutely disgusting It tasted like pork fat and salt. The vegetable chow mein was watery and the only real taste was salt and it had mainly mushrooms chopped in half thrown in. The batter on Sweet and sour chicken balls were crispy on the outside and soft on the inside, sauce was watered down too. The chicken was questionable. I would recommend avoiding and go somewhere else. It wasn't worth the wait or the money paid. Worst meal I've had in a long time by far.