Thai Emerald Evesham - Wychavon

Have eaten here many times, and let down by recent experience. Food was OK but not as good as in the past and the pudding selection is still woeful. Miserable, rude waitress and they have the cheek to add a 10% service fee to your bill, which is virtually impossible to read as it is so dark. I have been going there for over 10 years. Don't think I'll go again.

Lovely food and lovely setting, very expensive though, when I have been to other places doing set menus you usually get prawn crackers for free

We had lunch here yesterday and had a great experience. We were warmly welcomed , seated promptly and given menus. The service was polite, efficient and timely and our waitress checked on us to make sure we were enjoying our meal. We both had the chicken satay to start then a beef massaman and a Penang chicken with a side of pad mi noodles. Everything was delicious and fresh tasting and served piping hot . We also had a pot of jasmine tea for two. An excellent lunch in a delightful setting, we will definitely visit again.

Service was pretty slow, half the table received food and the other half took too long to follow. One person ordered duck and received beef. The fish cake starter didn’t resemble fish cake or indeed fish. The prawn crackers were charged when we asked if were included in banquet meal and was told yes. All of this was not a major issue but being made to feel uncomfortable over leaving a tip ruined the ambience of our evening. The waiter outright questioned why we were not leaving a tip several times! We will not return or recommend which is sad as pre-covid we used to have great evenings and great food here :

A little disappointed with the service very very slow sat at table for 45 mins before we had to ask if we could get a drink they arrived and we asked if we could order food this was meet with a surprise we wished to order! The food arrived was very very slow and had to go to and ask for more drinks . Food was good but felt like we were being ignored . Head waiter was abrupt . It was busy but when it's costing £160 for 4 people which is what ours was ,I would hope they should have more staff on . We were disappointed as we had been before and it was good .