Jack In The Box - Wylie

The food was good, but we encountered problems with the cashier. Initially, she claimed our voucher was invalid and then began speaking in another language with someone right in front of us. Eventually, we were able to get someone to check with the cashiers, and it turned out our voucher was indeed valid; however, the cashier pressed the wrong button. This isn't the first time we've had issues like this here. I hope they will train their staff on how to properly handle transactions and communicate effectively with customers instead of arguing. Just a heads up for future visitors.

I came here on Saturday to get some tacos. It was late and the drive thru was busy. It took me at least 20 minutes to get through the line and when I got home, all of my tacos had cheese on them. I'm allergic to cheese and was unable to eat the tacos. I also did not receive a receipt so I have no way of filing a legitimate complaint. It was a sad day and a waste of money.

I’ve never been anywhere with this amount of Rudeness in the driver thru we were cussed out and yelled at with our kids in the car, and we were told I will not serve you, terrible person should never been allowed around customers, I wish I can speak with the manager or whoever is in charge.. I’ve added their picture for proof

If I had negative stars. I have never experienced such rudeness. I was clogged with my children in the car, and even had management come out of the building to threaten us further and load on my car. There are several complaints from the same person in this place and for some time. It is obvious that Jack is not interested in the box. Child-friendly: Since the manager is ready to kiss me in front of my children, I would say that is not a place to bring the family

Only eat here if you like people coughing in your food!Absolutely disgusting, I was just there a few minutes ago and saw one of the male employees (who was not wearing gloves) cough all over his hand and then continue to handle peoples food!I had been waiting for over 10 minutes at the counter with employees ignoring me and finally the manager (said his name was George) asked if I had been helped. When he came over I told him what the employee did and the manager just stared at me angrily and said goodbye! I asked him if he wasn 't going to take care of that and he said "Go ahead and call the health department! "I have been going here for years and the quality seems to get worse every day. The owner is obviously an absentee owner who takes no pride in his business or the people he hires. There are some nice ladies there but often several employees have been actually hostile, like you are inconveniencing them by coming in the store!I will be calling the health department first thing Monday, as well as the corporate office and company social media accounts. I have eaten at Jack in The Box for over 30 years and they have lost a customer for life.Eat at your own risk!