Caffe Nero - York

The staff made our little pug Bella very welcome. It's great that Caffe Nero allows dogs. We were able to escape a very cold day today, enjoy yummy coffee, and relax with Bella between lunch and shopping. Many thanks we'll back. Five woofs from Bella!

We enjoyed some delicious toasties and hot drinks at this restaurant. Unfortunately, the customer service was lacking. Our drinks took a long time to be prepared, as the woman making them seemed distracted and frequently checked her phone.

I visited this restaurant early in the morning with my partner. The staff working were very friendly and welcoming. We ordered an americano latte with some extras from the front counter. The coffee was beautifully presented and the staff were lovely, especially for it being so early in the morning. The only downside was the condition of the toilets, but that is something that can easily be improved.

Called today for 2 lattes, and two cakes. Two girls serving and one young man. Only one girl served while tables remained cluttered, even window sills were piled with cups and plates. Other dark haired girl with glasses and young man with long hair, messed around, joked and sniggered about customers and did nothing. We left after 40 mins and the 2 last members of staff still hadn’t served anyone nor cleaned a table. Terrible experience. Sort it out!

Visited cafe Nero in York Davygate. Good coffee and lovely staff but! Needs a good clean always dirty when I come and sit upstairs and mould all on the windows. Also with covid being about u think it would be a lot cleaner.