Mcalister's Deli - Ardmore

I came in for lunch today to grab a quick bite to eat. One lady greeted me as I entered the store, making me feel welcome. Once I got to the counter to place my order, that welcomed feeling subsided. I felt as if my presence were an inconvenience, and not worth the staff’s time, nor effort. There were no smiles, upbeat attitudes; no effort to make the environment- or my experience, a positive one. To add to this, my sandwich was thrown together without care. I asked for a little extra mayo and honey mustard, but instead my sandwich was drenched in both sauces. It was so difficult to eat without making a mess. I understand having a bad day, or not wanting to be at work, but that doesn’t mean paying customers should have to be neglected.

Wow! What an amazing experience. Stopped coming from OKC on the way to Ft Worth, and let me say their customer service is AMAZING. As my sister and I ate, we got asked not once, not twice, but 7 TIMES if everything was good! As we walked out the door, we were asked one more time if we needed anything and I decided to make it worth their time and all the times they asked so I hurried and drank my water and they ran outside to give me a refill. They brought me it to the car and even added a lemon wedge. Wow. They also asked me if I needed anything else. 10/10.

The food was good and I normally get great service, but the staff at the front counter seemed distracted and let my food sit in the window for several minutes, I finally had to call someone up front and asked them to hand me my food which was lukewarm after sitting for so long and the employee seemed aggravated with having to get my food. Unusual for this location.

I happened to be in Ardmore and decided to stop for the first time at McAllister’s Deli! The McAllister Club is amazing, and so is the potato salad. Everyone was so kind, it was quick getting my order and the place was so clean! Definitely will stop again the next time I’m in Ardmore.

We enjoyed our time at this establishment and a return visit is very likely! Our food arrived in a timely manner, and they prepared my order correctly. The McAlister's Club was tasty, I recommend it. ? ? ?Food: 5/5