Burger King - Cedar Rapids

Even though the wait was VERY long, it wasn 't BK staff 's fault. An 'angry customer ' in the drive-thru clearly was unsatisfied, so much so, she banged on the drive-thru window but the staff explained just before the window closed and firmly said their order was complete, they got what they ordered, and payment was made. Yet 'angry customer ' continued the harassment. after staff heard threats about someone getting killed, the manager handed the car a bag of food and some change. 'Angry customer ' left and service was swift after. Food was hot and we feel bad the staff has to deal with such rude, scary people, but they apologized for the long wait and up-sized our order free of charge. Some people 's kids ... Smh.

Ordered a whopper today. Was the best dam burger I have had in years. What a treat.

Ordering through the app is where it at. Daily upsize on soda or fries or in my case up size my onion rings. That fact that I can just pull up to the speaker tell them my order number then pull up to the 2nd window and most times it’s ready. Grab and go fits my busy lifestyle. Oh and every Wednesday it’s $2 whoppers. Get the app if you don’t already have it

Ordering through the app is the way to go. They offer a daily upgrade on soda or fries, or in my case, I upgraded my onion rings. The convenience of being able to drive up to the speaker, give them my order number, and then pick it up at the second window, where it is usually ready, is perfect for my busy lifestyle. Also, every Wednesday they offer $2 Whoppers. If you don't already have it, make sure to download the app.

I waited in the drive-thru for over an hour only to receive cold food. The employees were angry and unapologetic for the long wait. This will be my final visit to this drive-thru after multiple disappointing experiences.