Epazote - Tucson

Went there for a snack. Second star is just the people are nice and well intentioned but the food is horrific. I would not recommend this place to anyone. The calamari was fried dough with hidden calamari somewhere in the dough. The coup was the sprinkle of a generous potion of grated Parmesan cheese! Who does that? Absolutely disgusting. . The asparagus was killed via oil and heat death. I am not sure how anyone can do that. To even make it better there was a generous portion of pepper added. You can see it in the picture. This is one of the worst places I have ever been to. I highly recommend this place is avoided. PS. We told the waitress about our experience and she called the manager. He was very apologetic and comped us the meal and also a couple of snacks at the calibri next door. Very generous. Was not expecting that but based on the level of service I will up it to 3 stars but please lower your expectations on food if you choose to come here. Maybe we were here in a bad night. But it is around new years so I would have expected better. It is not good food.

The food had no flavor and it was made in the microwave. When I asked for the manager the server totally ignored my request. Our bill for two dinners was over $125 before tip and we both fell disappointed on the service and the quality of the food. I do not recommend eating here or staying at the hotel.

Sadly, this is nothing more than an overpriced Resort restaurant. It 's priced so highly because it 's convenient to Resort guests, but I would not eat here for any other reason besides convenience. The atmosphere is one of the best parts of this place. The vibe is casual yet upscale, with a beautiful indoor dining room and an outside patio overlooking the resort. The service however, was lackluster. Our server Jared was not the best. He wasn 't rude in any way, he was obviously very overwhelmed and consistently messed our orders up. He didn 't write down anything and did a poor job of checking on us. He barely ever came over and it was a chore hunting him down when things were wrong. As far as drinks, it was a mess. The first drink we got was their best-seller , it was absolutely awful. So terribly sour it left a bad taste in our mouths. We asked our server for a Amaretto Stone Sour, it was also terrible. The drink tasted like straight lemon juice. We had to go up to the bar. The bartender, I believe her name was Sam, re-made it and was very friendly. The Jalapeño Cornbread, provided as a complimentary starter, was absolutely delicious. We also ordered the Grilled Shishito Peppers and Calamari. The Grilled Shishito Peppers were really good, very flavorful and cooked well. The Calamari was the opposite, it was chewy, overly breaded and tasted old. It was also overly seasoned with a spicy seasoning. We also split 2 Salads. One was a Southwestern Caesar Salad, one was a House Salad. The Caesar Salad was very good, but we were charged for chicken that we didn 't ask for, and the dressing was not put on the side like we asked. The House Salad was okay, but nothing special. For Entrees, we were incredibly disappointed. I ordered the Beef Tenderloin, other guests ordered the Epazote Burger and the Salmon. Our Entrees took about 45 minutes to arrive, and we spotted them under the heating lamp and had to ask to ask our server to grab them for us. The Beef Tenderloin was so unbearably salty it was almost inedible. It was crusted in salt and pepper and that 's all I could taste. It literally made me nauseated, not to mention it was very undercooked. The other guests hated their dishes. The Salmon had a sickeningly sweet sauce that made it taste awful. The Epazote Burger came raw in the middle and had to be remade. It was better once re-done, but the Ranch Fries were so salty they were barely edible. When we told our server about the food, he apologized but did not take anything off of the bill. We paid over $200 for poor service food, therefore I would not recommend this restaurant. *By the way, I would not recommend the resort either. Our room had black mold, bugs and stained carpet and staff could care less.

Allow me to provide some additional feedback regarding our recent dining experience. We visited the restaurant at 5 pm on a Tuesday as a group of six. While the service was commendable, with the server being attentive and understanding, there were some noticeable issues with the menu as well as the kitchen. From my vantage point, I could see a lack of communication among the chefs, which was concerning. What shocked me most was witnessing two of our six orders sitting under the heat lamp for a whole 30 minutes. I understand that timing can be challenging, but having an entree sit for such an extended period under a heat lamp was quite unexpected. Moreover, I found that the menu had some peculiar and oddly paired combinations. It felt like the menu could benefit from more well-thought-out and coherent options (i.e. lemon pepper Mac and cheese) I believe there is room for improvement in terms of time management, food quality, and menu development, especially given the prices associated with a resort-level dining experience. My hope is that the restaurant management can address these issues to provide a more seamless and enjoyable dining experience for all patrons.

Beef short rib should fall apart when you touch it with a spoon. Mine was the opposite. Waitress asked how our meal was and saw me struggling with the short rib. She brought me a steak knife and a cup of sauce to which I responded exactly what am I supposed to do with that? She suggested I cut it and dip in the sauce. I returned my meal and ordered the beef tenderloin. It took 25 minutes to get my meal. By that time my husband was done with his meal with time to spare. So much for a nice meal to celebrate our 28th wedding anniversary. When we made the reservation we requested a nice table with a fabulous view and made note that it was an anniversary celebration. Absolutely NO acknowledgment of our request or celebration. We might not have minded if this was a cheap meal but it was a $200 dinner. Extremely frustrated with the entire experience. Incompetence running rampant.