Native Grill Wings - Payson

Service was not the greatest. We waited for our food for some time while other customers were seated and served right away. The server never came to check on how our food was, or, if we needed a refill. We had to ask for our check when we were ready to go. It was also my husband's birthday. Word of advice- sit in the bar, you might get better service there.

Came from Phoenix to Payson to hike. Decided to stop in. Had the cheese curds and Supreme pizza. Not worth the money. The cheese curds weren't the best and the basket is small for $14. The pizza was great, but not worth $30. Our server appeared to be doing the job of 4 people and he only checked on us before our pizza came to refill our drinks. I would not come back due to the high prices.

We stopped here last June after camping and although the service was pretty bad then the food was really good. We just went camping for Labor Day and thought we would make it a tradition to stop here for food after camping trips. We sat for 20 minutes without being greeted, then the manager finally came by and said he would see what the server situation was . A few minutes later we ordered our drinks and an appetizer. Got our drinks in a decent amount of time. After more than 20 more minutes without our appetizer being delivered or our orders taken, we finally saw our server again and told him we didn 't have time to wait to place our order and have it made if it was this long already for just the appetizer. He said okay and brought us tab, still before the appetizer even came!!!! We are a family of 5 and they brought us 4 plates, 3 of which were dirty. Then the appetizer finally came, we had put our card out to pay right after he dropped the bill, but by the time we were done eating and had finished our beers, he still hadn 't picked it up, we had to go to the front and ask them to process our check. $46 for 3 sodas, 2 beers and an appetizer. Then we had to go buy actual food somewhere else. So much for that becoming a family tradition. We won 't be going back.

The thing that was most disappointing about our visit was the service. Kaylee was one of the rudest waitstaff employees we have ever encountered. She was short, clipped, and clearly did not want to answer questions. When we asked about the dessert menu, she stuck her nose in the air and stared out the window until we asked a second time. She only delivered one food item to our table, and the rest of the staff did everything else (with a good attitude). The final nail in the coffin was when she dropped off the check. She threw it down on the table so that it made a loud slapping noise and spun on her heel. After she walked away, the woman behind us turned around and whispered: Did she just throw that at you? Her bad behavior was obvious to other patrons, not just us. And to be clear, we were not being Karens or doing anything that would have warranted such treatment. We spoke politely and said please and thank you for everything. We were in good spirits and just looking to eat after a long hike.The food itself was okay, but very overpriced. The Dirty Verde burger was the best item, and it is what may bring me back in the future. Kaylee will benefit from some extra training in customer service, since she does not seem to understand how to treat guests. It was very disappointing to see that behavior from a grown adult for no apparent reason. Her attitude and standards of service were unacceptable.

My son and I dined here last night taking a chance after the reviews that I read. Walked in and were seated right away. Two servers who did a pretty good job, approach the table and hall took our drink order right away. We ordered a mushroom pizza and 12 wings. The pizza was really good. Plenty of cheese and sauce, good crust. The wings were a bit dry. I say go for the pizza, leave the wings for someone else.